- What device is the app compatible with?
Show & Sell is currently available for Apple iPad only.
- What is the minimum iOS version required?
The app can be used on any iPad device running iOS 8 or greater.
- Is the app retina ready?
Yes, we do support retina graphics.
- How many users can I have?
We can support an unlimited number of users, whether you have one or 1,000. We recommend contacting us for special pricing when you have 100 or more users.
- Are credit cards required? Do you take purchase orders?
Yes. Please contact us if you would like to arrange different payment options.
- What if I want more than one person to be an administrator for my app?
Just contact us. We can add additional administrators to your account.
- What file types are supported?
We can support .pdf, .mp3, .mp4, .png, .jpg, .jpeg, and URLs for weblinks. HTML 5 packages should be zipped in a compressed file as a .zip
- What do I do if I have a file that is not supported?
Most Office-based files (.doc, .docx, .xls, .xlsx, .ppt, .pptx, etc.) or Apple software (.pages, .numbers, .keynote, etc.) can be saved as a .pdf and optimized for the iPad. Videos should be reencoded as a .mp4 and optimized to reduce file size.
- How do I optimize my files?
We provide detailed instructions for optimizing your files before you upload them. The goal is to make them look the best they can in the app in addition to reducing the file size. In general, you just want to make sure that they are using RGB color format (not CMYK), all crop marks have been deleted, and the file is saved as 72dpi for web.
- Is wi-fi required?
Wi-Fi is only required if you are trying to communicate with the TMS. You will need a connection when you: (1) Update your content, (2) Use the Staff Notes feature to recall previously submitted leads, (3) want to send out emails immediately from the show floor as the lead is collected. Any other time the app collects the lead and usage data and reports back to the TMS once a connection has been established.
- What can I customize?
The backgrounds and icons can all be customized to match your style. You may upload a new background for the lead capture screen, the main menu, any submenus, and any surveys you create. All other backgrounds are translucent so your custom backgrounds appear through them. Asset icons can also be customized to match your look and feel, or we have a generic set built-in for starters.
- What if I need more features?
We’re happy to customize an app specifically for you and your team. Enterprise versions can include anything you want. Feel free to contact us so we can understand your needs.
- Do you offer badge scanning?
Badge scanning is not offered in the standard app. Renting hardware and purchasing the show Developer’s Kit is expensive, making traditional lead retrieval cost prohibitive for many exhibitors. For this reason we have opted to manually enter only the important contact information. The ability to qualify leads is arguably the most important factor; providing your sales and marketing teams the best opportunity of making follow up sales. At the end of the day, sales are about people and the relationships you establish. Good quality leads will always provide their contact information. Badge scanning can be incorporated into an Enterprise version of the app. Contact us if you would like more information.
- How can I build a form or survey?
Forms can be created using the survey builder tool. The survey builder tool includes checkboxes, radio buttons, and open free text answers for filling in any sort of information you want to collect. You can also use it as a separate tool for reps to use if they need to add custom qualifiers to each lead.
- How can I know that my reps are using the app?
You can download a variety of reports in the TMS to see what has been viewed and what has been sent, what leads were collected, and what surveys were taken. All of these reports can be filtered by rep so you can monitor the activities of each to gauge app usage.
- Can I provide access to individuals who are not employed by my company?
Yes. This app was created so that it can be distributed to a sales network of any size. Custom B2B apps can be expensive and they are difficult to distribute to non-employees because of licensing requirements. You can set up an account for any user through the TMS. They will download the Show & Sell app from the public App Store™ and login using the credentials you provided.
- What if someone is no longer employed by the company, or I want to revoke access to our content?
This app eleminates the need to license, monitor, and remove access when someone is no longer employed by the organization. By requiring users to login each the app is opened, the app authenticates the user’s permissions each time it is accessed. Once you remove their license, they can no longer access the data through the app.
- Can I check out a demo of the app?
Yes. If you download the app from the App Store™ it includes a Demo App that you can access to see the app in action.
- How do I get started?
Simply click on the “Get Started” link in the menu above to sign up for an account.